Update timeline
- investigating Mar 19, 2026, 05:18 PM UTC
Status: Investigating We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures. Affected components Authentication and API server (plex.tv) (Degraded performance) Authentication/Login page (Degraded performance)
- monitoring Mar 19, 2026, 05:38 PM UTC
Status: Monitoring We have deployed a fix and are monitoring the results. Affected components Authentication and API server (plex.tv) (Operational) Authentication/Login page (Operational)
- resolved Mar 19, 2026, 06:03 PM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components Authentication and API server (plex.tv) (Operational) Authentication/Login page (Operational)
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