Plex experienced a minor incident on April 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 23, 2026, 11:55 PM UTC
Status: Investigating We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures. Affected components Authentication and API server (plex.tv) (Partial outage)
- monitoring Apr 24, 2026, 12:22 AM UTC
Status: Monitoring We have deployed a fix and are monitoring the results. Affected components Authentication and API server (plex.tv) (Operational)
- resolved Apr 24, 2026, 12:34 AM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components Authentication and API server (plex.tv) (Operational)