Resolved after 35 minutes, affecting Authentication and API server (plex.tv), on September 14, 2026.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Affected components
Update timeline
- investigating Sep 14, 2026, 02:31 PM UTC
We're investigating issues impacting API services. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- identified Sep 14, 2026, 02:35 PM UTC
We have identified the issue and are deploying a fix.
- monitoring Sep 14, 2026, 02:51 PM UTC
DNS has been restored but some users may experience issues while records propagate across the globe. We are monitoring this propagation.
- resolved Sep 14, 2026, 03:07 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
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