Plex experienced a minor incident on September 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 14, 2026, 02:31 PM UTC
Status: Investigating We're investigating issues impacting API services. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures. Affected components Authentication and API server (plex.tv) (Full outage)
- identified Sep 14, 2026, 02:35 PM UTC
Status: Identified We have identified the issue and are deploying a fix. Affected components Authentication and API server (plex.tv) (Partial outage)
- monitoring Sep 14, 2026, 02:51 PM UTC
Status: Monitoring DNS has been restored but some users may experience issues while records propagate across the globe. We are monitoring this propagation. Affected components Authentication and API server (plex.tv) (Partial outage)
- resolved Sep 14, 2026, 03:07 PM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components Authentication and API server (plex.tv) (Operational)