Plentific incident

Investigating service disruption for Inspections

Major Resolved View vendor source →

Plentific experienced a major incident on May 20, 2026 affecting Work order management and Inspections and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:31 AM UTC
Resolved
May 20, 2026, 09:43 AM UTC
Duration
12m
Detected by Pingoru
May 20, 2026, 09:31 AM UTC

Affected components

Work order managementInspectionsLocationsPaymentsReporting, data and analyticsAPI & WebhooksNotificationsSandbox environment

Update timeline

  1. investigating May 20, 2026, 09:31 AM UTC

    We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

  2. monitoring May 20, 2026, 09:38 AM UTC

    We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

  3. resolved May 20, 2026, 09:43 AM UTC

    We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.