Planning Center incident

Scheduled Viewers Unable to Access Plans on Services iOS v6.3.1

Minor Resolved View vendor source →

Planning Center experienced a minor incident on May 21, 2025 affecting Services, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 02:42 PM UTC
Resolved
May 21, 2025, 05:38 PM UTC
Duration
2h 55m
Detected by Pingoru
May 21, 2025, 02:42 PM UTC

Affected components

Services

Update timeline

  1. identified May 21, 2025, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 21, 2025, 02:59 PM UTC

    We’ve found the source of the issue and are currently testing a fix internally to ensure it resolves the problem.

  3. identified May 21, 2025, 03:27 PM UTC

    We're continuing to test our internal build to make sure the bug is completely fixed. Early results look good, and we’re hopeful to wrap up testing and release an update to the App Store soon.

  4. identified May 21, 2025, 04:43 PM UTC

    Our team has implemented a fix and submitted a new version of the app to the App Store for review. We'll keep you informed as soon as the update is approved and available for download.

  5. resolved May 21, 2025, 05:38 PM UTC

    A fix has been implemented, and version 6.3.2 has been approved by the App Store. It will be available for download shortly.