Planning Center experienced a major incident on June 6, 2025 affecting Services, lasting 8h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 06, 2025, 05:21 PM UTC
Our team is aware of and has identified the cause for Music Stand crashing on older devices.
- identified Jun 06, 2025, 05:23 PM UTC
Our team has implemented a solution and are testing an internal build to verify the fix.
- monitoring Jun 06, 2025, 06:08 PM UTC
We’ve completed internal testing and submitted the fix for app launch crashes on older devices to the App Store for review. We’ll update this page as soon as the update is live.
- monitoring Jun 06, 2025, 08:12 PM UTC
Our team is continuing to work with the App Store review team to get this new version out into the app store. We'll provide another update soon.
- monitoring Jun 07, 2025, 12:32 AM UTC
Update: Our team is in ongoing communication with the App Store review team and we're doing everything we can to get the fix released as soon as possible.
- resolved Jun 07, 2025, 02:09 AM UTC
Resolved: The issue causing Music Stand to crash on older devices has been resolved. A new version update containing the fix is now available in the App Store in version 4.6.2.