Planning Center incident

CCA crashing after opening

Major Resolved View vendor source →

Planning Center experienced a major incident on September 10, 2024 affecting Church Center, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 07:04 PM UTC
Resolved
Sep 10, 2024, 09:56 PM UTC
Duration
2h 52m
Detected by Pingoru
Sep 10, 2024, 07:04 PM UTC

Affected components

Church Center

Update timeline

  1. investigating Sep 10, 2024, 07:04 PM UTC

    We're investigating reports CCA is crashing after opening for some users.

  2. resolved Sep 10, 2024, 09:56 PM UTC

    The fix for this crash is available on Church Center App (CCA) v2024.9.9, which is available in the App Store now. This only affects iOS users on versions: v2024.8.22, v2024.9.3, and v2024.9.5.