Planning Center incident

Unable to add new bank account info when donating through the Church Center app

Minor Resolved View vendor source →

Planning Center experienced a minor incident on February 12, 2025 affecting Church Center, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 11:17 PM UTC
Resolved
Feb 13, 2025, 12:57 AM UTC
Duration
1h 40m
Detected by Pingoru
Feb 12, 2025, 11:17 PM UTC

Affected components

Church Center

Update timeline

  1. identified Feb 12, 2025, 11:17 PM UTC

    We are aware of an issue on the Church Center iOS and Android apps that users are unable to add new bank accounts when giving donations. We are working on a fix.

  2. resolved Feb 13, 2025, 12:57 AM UTC

    A fix for this has been released for iOS and Android in version 2025.2.12. Please download that latest version to get the fix.