Resolved after 31 minutes, affecting NA01 and AU01 and 1 more, on October 27, 2026.
A fix has been implemented by our vendor, Cloudflare, and we are seeing services return to normal. We will continue to monitor and provide an update once we confirm the issue is fully resolved.
Affected components
Update timeline
- identified Oct 27, 2026, 03:00 PM UTC
A few users might intermittently not able to access Planful environments due to an incident from our vendor CloudFlare. Our operations team is actively working on the issue towards resolution. We will keep you posted.
- monitoring Oct 27, 2026, 03:14 PM UTC
A fix has been implemented by our vendor, Cloudflare, and we are seeing services return to normal. We will continue to monitor and provide an update once we confirm the issue is fully resolved.
- resolved Oct 27, 2026, 03:32 PM UTC
This incident has been resolved.
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