PlanetScale incident

Insights metrics underreporting

Minor Resolved View vendor source →

PlanetScale experienced a minor incident on July 24, 2026 affecting Query Insights, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 05:42 PM UTC
Resolved
Jul 24, 2026, 05:42 PM UTC
Duration
Detected by Pingoru
Jul 24, 2026, 05:42 PM UTC

Affected components

Query Insights

Update timeline

  1. identified Jul 24, 2026, 02:41 PM UTC

    Status: Identified Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations. Affected components Query Insights (Partial outage)

  2. monitoring Jul 24, 2026, 05:04 PM UTC

    Status: Monitoring Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system. Affected components Query Insights (Partial outage)

  3. resolved Jul 24, 2026, 05:42 PM UTC

    Status: Resolved The incident has been resolved. Affected components Query Insights (Operational)