PlainID incident

US Region – Sporadic delays in PAA sync

Resolved after 2 hours 15 minutes, affecting PlainID Platform, on October 28, 2026.

identified Oct 28, 2026, 01:27 PM UTC

We’ve identified the root cause and are actively working on a resolution.

Started
Oct 28, 2026, 12:11 PM UTC
Resolved
Oct 28, 2026, 02:26 PM UTC
Duration
2h 15m
Detected by Pingoru
Oct 28, 2026, 12:11 PM UTC

Affected components

PlainID Platform

Update timeline

  1. investigating Oct 28, 2026, 12:11 PM UTC

    There are sporadic delays in Policy Authorization Agent (PAA) sync in the US region. Runtime authorization (PDP) is fully operational. We are actively investigating and will provide an update soon.

  2. identified Oct 28, 2026, 01:27 PM UTC

    We’ve identified the root cause and are actively working on a resolution.

  3. resolved Oct 28, 2026, 02:26 PM UTC

    This incident has been resolved.

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