Plaid incident

IDV Performance Degradation

Notice Resolved

Plaid experienced a notice incident on July 10, 2026, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 06:46 PM UTC
Resolved
Jul 10, 2026, 09:40 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 10, 2026, 06:46 PM UTC

Update timeline

  1. monitoring Jul 10, 2026, 06:46 PM UTC

    Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we recover.

  2. resolved Jul 10, 2026, 09:40 PM UTC

    This incident has been resolved.