Plaid incident

Elevated Item add errors

Minor Resolved

Plaid experienced a minor incident on September 15, 2026, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 04:31 PM UTC
Resolved
Sep 15, 2026, 06:45 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 15, 2026, 04:31 PM UTC

Update timeline

  1. investigating Sep 15, 2026, 04:31 PM UTC

    We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.

  2. identified Sep 15, 2026, 06:26 PM UTC

    We have identified the root cause of the issue and are actively working to mitigate the impact.

  3. monitoring Sep 15, 2026, 06:36 PM UTC

    This issue has been mitigated. We are closely monitoring our systems as we recover.

  4. resolved Sep 15, 2026, 06:45 PM UTC

    This incident has been resolved.