Plaid experienced a major incident on April 23, 2026 affecting API - Production, lasting 7h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 23, 2026, 02:57 PM UTC
We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.
- identified Apr 23, 2026, 03:04 PM UTC
We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.
- monitoring Apr 23, 2026, 04:33 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring Apr 23, 2026, 05:17 PM UTC
We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
- resolved Apr 23, 2026, 10:23 PM UTC
This incident has been resolved.