Plaid incident

Delayed Transactions Update Webhooks

Minor Resolved

Plaid experienced a minor incident on October 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 08:50 AM UTC
Resolved
Oct 13, 2026, 08:50 AM UTC
Duration
—
Detected by Pingoru
Oct 13, 2026, 08:50 AM UTC

Update timeline

  1. resolved Oct 13, 2026, 08:55 PM UTC

    This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

  2. identified Oct 13, 2026, 08:55 PM UTC

    We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.