Plaid experienced a minor incident on October 20, 2025 affecting API - Production, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Affected components
API - Production
Update timeline
- monitoring Oct 20, 2025, 09:58 AM UTC
We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
- monitoring Oct 21, 2025, 02:26 AM UTC
We're monitoring for additional health metrics to return to their baseline before re-enabling transactions updates as a means to ensure platform availability. Once our full set of internal health metrics recover we'll re-enable transactions updates.
- monitoring Oct 21, 2025, 09:55 AM UTC
This issue has been mitigated. We are closely monitoring our systems as we recover.
- resolved Oct 22, 2025, 04:24 PM UTC
This incident has been resolved.