Plaid experienced a minor incident on November 19, 2025 affecting API - Sandbox, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
API - Sandbox
Update timeline
- investigating Nov 19, 2025, 04:23 PM UTC
We are experiencing degraded performance with Link in the sandbox environment, where some customers are experiencing additional MFA prompts. We are actively investigating and working to mitigate this issue.
- monitoring Nov 19, 2025, 04:35 PM UTC
This issue has been mitigated. We are closely monitoring our systems as we recover.
- resolved Nov 19, 2025, 08:08 PM UTC
This incident has been resolved.