Plaid incident

Service Disruption Impacting Fidelity and Fidelity NetBenefit connections

Notice Resolved View vendor source →

Plaid experienced a notice incident on March 13, 2026 affecting API - Production, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 04:28 PM UTC
Resolved
Mar 13, 2026, 05:37 PM UTC
Duration
1h 9m
Detected by Pingoru
Mar 13, 2026, 04:28 PM UTC

Affected components

API - Production

Update timeline

  1. investigating Mar 13, 2026, 04:28 PM UTC

    We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.

  2. resolved Mar 13, 2026, 05:37 PM UTC

    The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.