Placetel incident

Webex Announcements Disrupted

Minor Resolved View vendor source →

Placetel experienced a minor incident on May 15, 2026, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 07:24 AM UTC
Resolved
May 15, 2026, 10:03 AM UTC
Duration
2h 39m
Detected by Pingoru
May 15, 2026, 07:24 AM UTC

Update timeline

  1. investigating May 15, 2026, 07:24 AM UTC

    We are currently investigating issues with announcements and queue greetings on Webex Calling. Some customers may experience difficulties creating or playing announcements. We are working to resolve this as quickly as possible.

  2. resolved May 15, 2026, 10:03 AM UTC

    We have restored system function and are monitoring to confirm full stability.