Placetel incident

Placetel AI – Post-Processing Emails Partially Disrupted

Minor Resolved View vendor source →

Placetel experienced a minor incident on July 29, 2026 affecting Placetel AI (Placetel AI), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 08:36 AM UTC
Resolved
Jul 29, 2026, 09:46 AM UTC
Duration
1h 10m
Detected by Pingoru
Jul 29, 2026, 08:36 AM UTC

Affected components

Placetel AI (Placetel AI)

Update timeline

  1. investigating Jul 29, 2026, 08:36 AM UTC

    We are currently investigating an issue where post-processing emails are not being delivered for a subset of customers using Placetel AI. Our team is actively looking into the matter. We will provide further updates as more information becomes available.

  2. monitoring Jul 29, 2026, 09:03 AM UTC

    We have resolved the underlying issue and are currently delivering the delayed emails - no messages have been lost. We will continue to monitor the situation to ensure full recovery.

  3. resolved Jul 29, 2026, 09:46 AM UTC

    The issue has been resolved and email delivery is now operating normally. We will continue to monitor to ensure stability.