Placetel incident

Login Issues Affecting Some Webex Users

Minor Resolved View vendor source →

Placetel experienced a minor incident on September 21, 2026, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 02:27 PM UTC
Resolved
Sep 21, 2026, 02:52 PM UTC
Duration
24m
Detected by Pingoru
Sep 21, 2026, 02:27 PM UTC

Update timeline

  1. investigating Sep 21, 2026, 02:27 PM UTC

    We are currently investigating reports of login difficulties affecting some users of our Webex-related services. A subset of customers may experience problems signing in. We will provide further updates as our investigation progresses.

  2. resolved Sep 21, 2026, 02:52 PM UTC

    We have identified the cause of the issue and applied a fix.