Pixieset incident

Intermittent delivery issues to Yahoo, AOL, and Verizon

Minor Resolved View vendor source →

Pixieset experienced a minor incident on November 12, 2025 affecting Email Delivery, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 12:41 AM UTC
Resolved
Nov 13, 2025, 03:51 PM UTC
Duration
1d 15h
Detected by Pingoru
Nov 12, 2025, 12:41 AM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Nov 12, 2025, 12:41 AM UTC

    We’re seeing intermittent delivery issues for emails sent to Yahoo, AOL, and Verizon addresses. We’re working with our email partners on a resolution and will provide updates. In the meantime, you can copy and share gallery links directly with clients.

  2. investigating Nov 13, 2025, 01:12 AM UTC

    Delivery to Yahoo, AOL, and Verizon addresses is starting to improve. We’ll continue working with our email partners to restore full reliability and will provide further updates.

  3. resolved Nov 13, 2025, 03:51 PM UTC

    Delivery to Yahoo, AOL, and Verizon has been fully restored and normal delivery has resumed. Messages that failed during the interruption will be resent.