Pixieset incident

Slow photo processing

Minor Vendor's status page →

Resolved after 5 hours 19 minutes, affecting Photo Processing, on July 17, 2019.

monitoring Aug 01, 2019, 05:57 PM UTC

We have identified the affected services and are waiting for the backlog to clear.

Started
Jul 17, 2019, 05:00 PM UTC
Resolved
Jul 17, 2019, 10:20 PM UTC
Duration
5h 19m
Detected by Pingoru
Jul 17, 2019, 05:00 PM UTC

Affected components

Photo Processing

Update timeline

  1. identified Aug 01, 2019, 05:56 PM UTC

    We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.

  2. monitoring Aug 01, 2019, 05:57 PM UTC

    We have identified the affected services and are waiting for the backlog to clear.

  3. resolved Aug 01, 2019, 05:59 PM UTC

    Photo processing is back to normal once again!

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