Pixieset incident

Slow email delivery

Resolved after 3 hours 46 minutes, affecting Email Delivery, on June 11, 2020.

monitoring Jun 11, 2020, 05:56 PM UTC

Outbound emails are still slower than usual, but continuing to be sent out - we'll get through all of them soon. Thanks for your patience and we will keep you posted!

Started
Jun 11, 2020, 02:56 PM UTC
Resolved
Jun 11, 2020, 06:43 PM UTC
Duration
3h 46m
Detected by Pingoru
Jun 11, 2020, 02:56 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Jun 11, 2020, 02:56 PM UTC

    We are currently experiencing higher than normal email volumes which is affecting email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent.

  2. monitoring Jun 11, 2020, 05:56 PM UTC

    Outbound emails are still slower than usual, but continuing to be sent out - we'll get through all of them soon. Thanks for your patience and we will keep you posted!

  3. resolved Jun 11, 2020, 06:43 PM UTC

    Outbound emails issue has been resolved.

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