Pixieset incident

Slow photo processing

Minor Vendor's status page →

Resolved after 2 hours 18 minutes, affecting Photo Processing, on June 26, 2020.

monitoring Jun 26, 2020, 09:52 PM UTC

Images are continuing to process and we are actively monitoring.

Started
Jun 26, 2020, 08:00 PM UTC
Resolved
Jun 26, 2020, 10:18 PM UTC
Duration
2h 18m
Detected by Pingoru
Jun 26, 2020, 08:00 PM UTC

Affected components

Photo Processing

Update timeline

  1. investigating Jun 26, 2020, 08:00 PM UTC

    We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.

  2. monitoring Jun 26, 2020, 09:52 PM UTC

    Images are continuing to process and we are actively monitoring.

  3. resolved Jun 26, 2020, 10:18 PM UTC

    Photo processing is back to normal once again. Thank you for your patience.

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