Pixieset incident

Slow photo processing

Minor Vendor's status page →

Resolved after 59 minutes, affecting Photo Processing, on March 1, 2021.

monitoring Mar 01, 2021, 11:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 01, 2021, 10:20 PM UTC
Resolved
Mar 01, 2021, 11:19 PM UTC
Duration
59m
Detected by Pingoru
Mar 01, 2021, 10:20 PM UTC

Affected components

Photo Processing

Update timeline

  1. investigating Mar 01, 2021, 11:05 PM UTC

    We are currently experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.

  2. monitoring Mar 01, 2021, 11:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 01, 2021, 11:19 PM UTC

    This incident has been resolved.

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