Pixieset incident

Slow email delivery

Resolved after 39 minutes, affecting Email Delivery, on June 18, 2021.

identified Jun 18, 2021, 08:45 PM UTC

The issue has been identified - our upstream email delivery vendor is experiencing sporadic issues at the moment. You do not need to resend your emails - they are in the queue and will be sent as soon as the issues are resolved.

Started
Jun 18, 2021, 08:24 PM UTC
Resolved
Jun 18, 2021, 09:04 PM UTC
Duration
39m
Detected by Pingoru
Jun 18, 2021, 08:24 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Jun 18, 2021, 08:36 PM UTC

    We are currently experiencing higher than normal email volumes which is affecting email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent.

  2. identified Jun 18, 2021, 08:45 PM UTC

    The issue has been identified - our upstream email delivery vendor is experiencing sporadic issues at the moment. You do not need to resend your emails - they are in the queue and will be sent as soon as the issues are resolved.

  3. resolved Jun 18, 2021, 09:04 PM UTC

    This incident has been resolved. All queued emails have also been sent.

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