Pixieset incident

Issues with sites loading

Resolved after 27 minutes, affecting Website, on August 25, 2021.

identified Aug 25, 2021, 06:55 PM UTC

A subset of client-facing websites were experiencing Error 500. A fix has been implemented and has been resolved.

Started: Aug 25, 2021, 06:22 PM UTC
Resolved: Aug 25, 2021, 06:49 PM UTC
Duration: 27m
Detected by Pingoru: Aug 25, 2021, 06:22 PM UTC

Affected components

Website

Update timeline

investigating Aug 25, 2021, 06:54 PM UTC

We are currently investigating the issue.
identified Aug 25, 2021, 06:55 PM UTC

A subset of client-facing websites were experiencing Error 500. A fix has been implemented and has been resolved.
resolved Aug 25, 2021, 06:56 PM UTC

This incident has been resolved.

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