Resolved after 1 hour 45 minutes, affecting Client Gallery and Website, on August 31, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Client GalleryWebsite
Update timeline
- investigating Aug 31, 2021, 06:27 PM UTC
We are currently investigating the issue.
- investigating Aug 31, 2021, 06:28 PM UTC
We are continuing to investigate this issue.
- identified Aug 31, 2021, 06:54 PM UTC
We are experiencing network performance degradation due to an upstream vendor. We're continuing to investigate and apologize for any inconvenience.
- identified Aug 31, 2021, 07:16 PM UTC
We are continuing to look for other ways to mitigate errors on Client Gallery. Thank you for your patience.
- monitoring Aug 31, 2021, 07:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2021, 07:45 PM UTC
This incident has been resolved. We apologize for any inconvenience.
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