Pixieset incident
Pixieset applications and client sites not loading
Critical Vendor's status page →
Resolved after 1 hour, affecting Client Gallery and Email Delivery and 1 more, on December 15, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Client GalleryEmail DeliveryMobile Gallery AppPhoto ProcessingWebsite
Update timeline
- investigating Dec 15, 2021, 04:04 PM UTC
We are currently investigating the issue.
- identified Dec 15, 2021, 04:05 PM UTC
We are experiencing network performance degradation due to an upstream vendor. We're continuing to investigate and apologize for any inconvenience.
- monitoring Dec 15, 2021, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2021, 04:18 PM UTC
This incident has been resolved. We apologize for any inconvenience.
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