Resolved after 53 minutes, affecting Email Delivery and Photo Processing, on December 15, 2021.
We are all caught up with emails and photo processing once again. If you are still seeing delays with your photos stuck in processing, please contact our support team. Thanks again for your patience.
Affected components
Update timeline
- investigating Dec 15, 2021, 04:26 PM UTC
We are currently experiencing higher than normal email volumes which is affecting email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent. We are also experiencing higher than normal upload volumes. Images may be displayed in Processing status for longer than usual. You do not need to upload your photos again.
- resolved Dec 15, 2021, 04:56 PM UTC
We are all caught up with emails and photo processing once again. If you are still seeing delays with your photos stuck in processing, please contact our support team. Thanks again for your patience.
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