Resolved after 2 hours 32 minutes, affecting Client Gallery, on September 18, 2023.
Our partners have been able to implement a fix and the incident has been resolved. We apologize for any inconvenience.
Affected components
Update timeline
- identified Sep 18, 2023, 06:55 PM UTC
We are currently experiencing degraded performance on Client Gallery. We have identified that the issue is due to a service we rely on. We are working with our partners to restore service as quickly as possible.
- identified Sep 18, 2023, 07:19 PM UTC
We are continuing to work with our partners on this issue. Thanks for your patience.
- identified Sep 18, 2023, 07:40 PM UTC
We are continuing to work with our partners on this issue. Thanks for your patience.
- identified Sep 18, 2023, 08:03 PM UTC
We are continuing to work with our partners on this issue. Thanks for your patience.
- identified Sep 18, 2023, 08:23 PM UTC
We are continuing to work with our partners on this issue. Thanks for your patience.
- monitoring Sep 18, 2023, 09:05 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Sep 18, 2023, 09:27 PM UTC
Our partners have been able to implement a fix and the incident has been resolved. We apologize for any inconvenience.
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