Pixieset incident

Pixieset Platform is currently not responding

Resolved after 16 minutes, affecting Client Gallery and Mobile Gallery App and 1 more, on October 11, 2023.

monitoring Oct 11, 2023, 07:25 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Oct 11, 2023, 07:14 PM UTC
Resolved
Oct 11, 2023, 07:31 PM UTC
Duration
16m
Detected by Pingoru
Oct 11, 2023, 07:14 PM UTC

Affected components

Client GalleryMobile Gallery AppWebsiteStudio Manager

Update timeline

  1. identified Oct 11, 2023, 07:14 PM UTC

    The Pixieset platform is currently experiencing a major outage, which is impacting access to all applications and users' sites/galleries. Our engineering team has identified the issue and a fix is being implemented.

  2. monitoring Oct 11, 2023, 07:25 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 11, 2023, 07:31 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

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