PixelUnion incident

Partial Service Disruption

Minor

Resolved after 6 hours 2 minutes, affecting Photo viewing and Photo processing, on November 2, 2026.

monitoring Nov 02, 2026, 04:25 PM UTC

We are experiencing intermittent platform instability. We taking measures and monitoring the platform.

Started
Nov 02, 2026, 04:07 PM UTC
Resolved
Nov 02, 2026, 10:09 PM UTC
Duration
6h 2m
Detected by Pingoru
Nov 02, 2026, 04:07 PM UTC

Affected components

Photo viewingPhoto processing

Update timeline

  1. investigating Nov 02, 2026, 04:07 PM UTC

    We are currently investigating an issue affecting a subset of PixelUnion instances. Some users may be unable to access their photo library. Our team is actively investigating the cause. We will provide an update as soon as we have more information.

  2. monitoring Nov 02, 2026, 04:25 PM UTC

    We are experiencing intermittent platform instability. We taking measures and monitoring the platform.

  3. resolved Nov 02, 2026, 10:09 PM UTC

    We have resolved the incident.

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