Pitney Bowes incident
Royal Mail Service Disruption Observed for RateShipment.
Pitney Bowes experienced a major incident on July 23, 2026 affecting Royal Mail, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Royal Mail
Update timeline
- investigating Jul 23, 2026, 09:53 AM UTC
Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
- resolved Jul 23, 2026, 10:23 AM UTC
Royal Mail have resolved the issue and all services are functional now.