Pitney Bowes incident

UPS Service Disruption Observed for RateShipment.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on April 28, 2026 affecting UPS, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 04:47 PM UTC
Resolved
Apr 28, 2026, 09:20 PM UTC
Duration
4h 33m
Detected by Pingoru
Apr 28, 2026, 04:47 PM UTC

Affected components

UPS

Update timeline

  1. investigating Apr 28, 2026, 04:47 PM UTC

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

  2. resolved Apr 28, 2026, 09:20 PM UTC

    UPS have resolved the issue and all services are functional now.