Pitney Bowes incident
Expedited Delivery Services - Incident - Initial Notification
Pitney Bowes experienced a major incident on June 22, 2026 affecting Create Label and Get Rates, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 08:48 PM UTC
We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment due to timeout errors from USPS that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is working with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
- resolved Jun 22, 2026, 10:05 PM UTC
We experienced a technical issue earlier today. We are no longer receiving errors from USPS. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.