Pitney Bowes incident
UPS Service Disruption Observed for CreateShipment.
Pitney Bowes experienced a major incident on April 25, 2026 affecting UPS, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
UPS
Update timeline
- investigating Apr 25, 2026, 05:05 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved Apr 25, 2026, 06:41 PM UTC
UPS have resolved the issue and all services are functional now.