Pitney Bowes incident

Expedited Delivery Services - Incident - Initial Notification

Pitney Bowes experienced a major incident on June 11, 2026 affecting Create Label, lasting 53m. The incident has been resolved; the full update timeline is below.

Started: Jun 11, 2026, 08:07 AM UTC
Resolved: Jun 11, 2026, 09:01 AM UTC
Duration: 53m
Detected by Pingoru: Jun 11, 2026, 08:07 AM UTC

Affected components

Create Label

Update timeline

investigating Jun 11, 2026, 08:07 AM UTC

We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using the Create Shipment API of the Expedited Delivery Services. Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems, though the current carrier-side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. We will send you an update as quickly as possible.
resolved Jun 11, 2026, 09:01 AM UTC

USPS has confirmed that the issue has been resolved. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.