Pitney Bowes incident

UPS Service Disruption Observed for RateShipment.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on May 25, 2026 affecting UPS, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 07:54 PM UTC
Resolved
May 25, 2026, 10:14 PM UTC
Duration
2h 20m
Detected by Pingoru
May 25, 2026, 07:54 PM UTC

Affected components

UPS

Update timeline

  1. investigating May 25, 2026, 07:54 PM UTC

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

  2. resolved May 25, 2026, 10:14 PM UTC

    UPS have resolved the issue and all services are functional now.