Pitney Bowes incident

Canada Post Service Disruption Observed for RateShipment.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on May 20, 2026 affecting Canada Post, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 10:47 PM UTC
Resolved
May 20, 2026, 11:17 PM UTC
Duration
30m
Detected by Pingoru
May 20, 2026, 10:47 PM UTC

Affected components

Canada Post

Update timeline

  1. investigating May 20, 2026, 10:47 PM UTC

    Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

  2. resolved May 20, 2026, 11:17 PM UTC

    Canada Post have resolved the issue and all services are functional now.