Pitney Bowes incident
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Pitney Bowes experienced a critical incident on May 13, 2026 affecting UPS, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
UPS
Update timeline
- investigating May 13, 2026, 12:47 PM UTC
Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
- resolved May 13, 2026, 01:45 PM UTC
UPS have resolved the issue and all services are functional now.