Pitney Bowes incident

UPS Service Disruption Observed for RateShipment.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on May 12, 2026 affecting UPS, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 03:03 PM UTC
Resolved
May 12, 2026, 04:09 PM UTC
Duration
1h 5m
Detected by Pingoru
May 12, 2026, 03:03 PM UTC

Affected components

UPS

Update timeline

  1. investigating May 12, 2026, 03:03 PM UTC

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

  2. resolved May 12, 2026, 04:09 PM UTC

    UPS have resolved the issue and all services are functional now.