Pitney Bowes incident

UPS Service Disruption Observed for Multiple Services.

Pitney Bowes experienced a critical incident on May 11, 2026 affecting UPS, lasting 58m. The incident has been resolved; the full update timeline is below.

Started: May 11, 2026, 04:52 PM UTC
Resolved: May 11, 2026, 05:50 PM UTC
Duration: 58m
Detected by Pingoru: May 11, 2026, 04:52 PM UTC

Affected components

UPS

Update timeline

investigating May 11, 2026, 04:52 PM UTC

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate and RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
resolved May 11, 2026, 05:50 PM UTC

UPS have resolved the issue and all services are functional now.