Pitney Bowes experienced a minor incident on March 13, 2026 affecting Tracking, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 03:03 PM UTC
USPS is currently experiencing an issue with their Tracking Services from approximately 10:00 AM ET on 03/13/26 that may prevent you from using the tracking services for USPS carriers. Processing of inbound Shipping Services manifest, Shipping Partner event files, and scan events sent to PTR continue to be received but are experiencing a delay in processing. USPS Tracking® is currently available but data displayed may be stale. Customer extracts are delayed. Webhooks data provided is impacted by delays. Once we have an update we will send you as quickly as possible.
- resolved Mar 13, 2026, 07:44 PM UTC
USPS Final update March 13 2026 03:00 PM Processing backlogs have caught up. USPS Tracking® is available and current. Customer extracts are current.