Pitney Bowes incident

Purolator Service Disruption Observed for RateShipment.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on March 13, 2026 affecting Purolator, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 08:02 PM UTC
Resolved
Mar 13, 2026, 09:16 PM UTC
Duration
1h 14m
Detected by Pingoru
Mar 13, 2026, 08:02 PM UTC

Affected components

Purolator

Update timeline

  1. investigating Mar 13, 2026, 08:02 PM UTC

    Failures are being observed for Purolator carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.

  2. resolved Mar 13, 2026, 09:16 PM UTC

    Purolator have resolved the issue and all services are functional now.