Pitney Bowes incident

Purolator Service Disruption Observed for v2/shipments/multipiece/rate.

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on April 7, 2026 affecting Purolator, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 12:36 PM UTC
Resolved
Apr 07, 2026, 01:34 PM UTC
Duration
57m
Detected by Pingoru
Apr 07, 2026, 12:36 PM UTC

Affected components

Purolator

Update timeline

  1. investigating Apr 07, 2026, 12:36 PM UTC

    Failures are being observed for Purolator carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate. Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.

  2. resolved Apr 07, 2026, 01:34 PM UTC

    Purolator have resolved the issue and all services are functional now.