Pitney Bowes incident

UPS Service Disruption Observed for CreateShipment.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on April 16, 2026 affecting UPS, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 01:42 AM UTC
Resolved
Apr 16, 2026, 02:17 AM UTC
Duration
35m
Detected by Pingoru
Apr 16, 2026, 01:42 AM UTC

Affected components

UPS

Update timeline

  1. investigating Apr 16, 2026, 01:42 AM UTC

    Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

  2. resolved Apr 16, 2026, 02:17 AM UTC

    UPS have resolved the issue and all services are functional now.