Pitney Bowes experienced a notice incident on September 7, 2026 affecting Create Label and Get Rates, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Create LabelGet Rates
Update timeline
- resolved Sep 07, 2026, 08:32 AM UTC
We would like to inform you that we experienced an issue in our Test environment (Sandbox) over the weekend that impacted Rate/CreateShipment. Our team has successfully resolved the issue today, and all services are now fully operational and functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to restore the environment. Please let us know if you notice any further issues or have any questions.