Pipe17 incident

Management portal outage

Critical Resolved View vendor source →

Pipe17 experienced a critical incident on March 13, 2023 affecting Management Portal, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 04:03 PM UTC
Resolved
Mar 13, 2023, 04:43 PM UTC
Duration
40m
Detected by Pingoru
Mar 13, 2023, 04:03 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Mar 13, 2023, 04:03 PM UTC

    We are currently experiencing slowness with our Authentication provider which is impacting login and access to the management portal (UI).

  2. monitoring Mar 13, 2023, 04:22 PM UTC

    We have not seen additional instances of slowness impacting login and access to the management portal (UI) in the last 5 minutes. Continuing to monitor.

  3. resolved Mar 13, 2023, 04:43 PM UTC

    No further issues have been reported or logged. Issue is resolved.